Frequently Asked Questions

Everything you need to know about shopping with Mr Simple

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Sale items are eligible for store credit only.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specifications for the best fit.

Can I track my order?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Afterpay.

Are your garments ethically sourced?

At Mr Simple, we prioritize sustainable practices and work exclusively with factories that guarantee fair wages and safe working conditions for all employees.